I recently left the company I had been working for the last twelve years and the awesome team I had cultivated there. John Miller attempts to pursuade one to accept responsibility, be accountable and, above all, quit blaming.

Even though there are risks involved in taking action, the alternative, inaction, is almost never the better choice. The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination.If people aren't taking personal accountability in your company, you probably have a deeper problem elsewhere in your corporate culture.

I agree with the author because I think that people should take responsibility for their own actions and not blame other people. This book was introduced to me from my employer who brought in John's daughter to introduce us to the QBQ! There is nothing, not even an anecdote, that shows anyone applying the QBQ principle and having their life or business improve. The Question Behind the Question and Flipping the Switch: Five Keys to Success at Work and in Life . You can change your choices at any time by visiting Cookie preferences, as described in the Cookie notice.

I had a packed week ahead of me and a stressful weekend behind me, and just wanted to get to where I was going and have a few hours of peace. I don’t really enjoy this style of book writing where there is short stories, but it depends on what you like. When you ask such questions you become less of a victim, and put yourself more in control, empowered to improve your life and contribute to the success of your organization. OF COURSE I agree that the only person you can change is yourself - and that is why personal accountability is so important because you can't change others, BUT if I don't have a fundamental understanding of WHY my company chose to do X or WHY my company hasn't implemented Y ----- then I probably don't have a very good idea of my employer's vision, direction, goal, target outcome, etc. All around me people got angrier and angrier and I could only laugh because I had just finished this book and was unable to access a victim mentality without the question behind the question (the QBQ) rising up.

I'm fortunate in a lot of ways there are so many tools to already do that but there are always areas of improvement and times that victim thinking needs to be squashed and this book will help with some tools of how to change the script from victim questions into something that is proactive and productive. Miller entertains and explains by using examples and uplifting stories culled from his personal experience.Ask the wrong questions and we move backwards into blaming others, protecting ourselves, and rationalizing failure. Flip the switch to release the power of personal accountability and watch your career take off and your relationships flourish! The author's desire to prop up his business and reduce actions to catch-phrases and slogans misses the idiosyncrasies and nuances of interpersonal relationships. Designed to enhance personal study, and/or be a springboard for discussion in a book-study group, The QBQ! has worked with hundreds of Fortune 500 and other companies and governmental and non-government organizations internationally.

I think creating rules on what words can start your sentences and what words can't is too simplistic. It is a fantastic reminder that I can make a tremendous different in the world, by focusing on the difference I need to make in me. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.He proposes that instead of asking who is to blame for the situation, we should ask, "What can I do to improve the situation? and its message of personal accountability works equally well for corporations, academia, nonprofits, churches, and government organizations. This book was pretty annoying, because it sings the tune of a cranky old white guy with bootstrap mentality, and fuck a bunch of horrible humans and oppressive power systems in the deathculture of heterosexist capitalist patriarchy that create structural barriers to people's abilities to be happy, productive, and satisfied or whatever. Personal accountability is no new concept however it is easy to fall back into a victim mentality instead of getting a grip on yourself and ask what you can do to influence any given situation.