Ask us to stop processing your personal data (for example as regards the use of the data to improve our product); Reset the Yale Connect Wi-Fi Bridge. Leave the Yale Connect Wi-Fi Bridge plugged into the wall and hold down the round reset button on the front of the device for 5 seconds, then let go. The Yale Connect Wi-Fi Bridge will need to be configured in the app following a hard reset. Go through the in-app setup flow again to reconfigure. The Yale Access module comes with a QR code that can be used to set up the device in the Yale Home App. This code is included on the Yale Access Module and is helpful during setup. If you no longer have a QR code associated with the device, the serial number can be used during setup.

If you have a complaint regarding our processing of your personal data you are entitled to report this to the Information Commissioner’s Office at Information Commissioner's Office (ICO) Reset the Yale Connect Wi-Fi Bridge by holding down the button for 5 seconds and set up again using the Yale Home App. Reset the Yale Connect Wi-Fi Bridge by holding down the button for 5 seconds and set up again using the Yale Home App. This notice covers the Yale Conexis® L1 mobile application (“App”). The App is aimed at use by adults and not children. You should be at least the age of majority in the country where you live to use the App. If a person under the age of majority intends to make use of the App, it must be with the permission of that person's parent or guardian.

Review your settings to ensure your phone is on a 2.4GHz network. The frequency of your network may have changed from 2.4GHz to 5GHz without realizing There's plenty of expansion potential; hidden inside the top inside section is a notch for one of Yale's add-on networking modules, which give the option of connecting to either Yale's home alarm system, Z-wave devices such as Samsung SmartThings, or Yale's own Smart Home Hub. Wait and see if the error corrects as the activity might be the result of a network error, such as the network being down. If the light goes solid red, see the troubleshooting steps for a solid red light (above). With the launch of this new app, it is important for you to now move your Yale account over to Yale Home from Yale Access, as services from the Yale Access app will cease to operate from the 1st of July 2023. As part of our ongoing mission to provide our customers with the highest possible standard of technology and service, our new Yale Home app will grant our customers a more connected Yale ecosystem of smart devices. To provide them with a single-user app experience from which they can control both existing Yale devices and all our exciting upcoming products alike. This new app will be our first step towards achieving that goal, while still providing you with the same intuitive functionalities and services you currently enjoy.

We store personal data for as long as necessary to fulfil the purpose for which the data has been collected, and in accordance with our internal record retention schedule. This means that we delete your personal data when such data is no longer necessary to process a request, or to manage your account or our client relationship. Statistics which have been anonymised may be saved for longer. We are performing our obligations under the agreement we have with you to provide the services you have requested.

Step 3

To comply with legal requirements to which we are subject, such as tax, accounting/financial reporting requirements, mandatory disclosures and/or law enforcement. The Green LED indicates normal remote operations are in process and typically requires no action. Green LED Activity

To carry out statistical analysis about the product to better understand how our product is used and make improvements. To provide you with the service you request when using the App and associated products. This may include identifying/authenticating you when you use the App, providing any features and functionality in the App and the products that you elect to use, maintenance which includes software updates, and communicating with you specific to the App and associated products. If you have any further questions or are looking for any additional information regarding moving your account or our new app, please take a look at our FAQs for more details.To third parties who provide services connected to the product or its functions, but only to the extent necessary to provide these services, for example for customer support purposes, or to cloud storage providers which may store your personal data on our behalf.

To personalise the App for purposes of you signing in and using the App and your products, including to set up and manage your account, for example by providing customer support and sending you notifications of changes to your account details. Prior to the call commencing you will be told the call is being recorded. Recording telephone calls is within Yale’s legitimate interests to enable us to provide a better quality service and to ensure we respond efficiently to your query. Yes, it works, with Bluetooth keys functioning fine once you've worked out that the L1's Bluetooth mode is activated by a hidden button on that front panel, but we're thankful that it's rarely required, at least for personal use. You could, in theory, put this on a holiday let, but would you? Using your personal data in this way is necessary for us to provide you with the service. We are performing our obligations under the agreement we have with you to provide the services you have requested. If we are prohibited from processing your personal data in this way we will be unable to manage your account and our service to you will deteriorate or be terminated.Ask us to restrict how we process your personal data (for example if you deem the data to be incorrect); To a buyer or a potential future buyer of our business. We do not sell or rent your personal data to third parties. Make sure your Yale Connect Wi-Fi Bridge is within Bluetooth range (We recommend less than 4 metres for optimal performance) We may not accept a request to erase your personal data where we require it to comply with a legal obligation or in relation to a legal claim. When you use the App, we also gather the following information for the purposes of providing the App: