Fitting a log burner without a chimney is a job best carried out by a professional and you will need to ensure it is installed in accordance with the building regulations for chimneys, stoves and fireplaces. Finally, don't forget to factor in any patching up and decorating that will be required after installation. Imaginfires bioethanol fireplace warranty: We want you to be delighted with your imaginfires bioethanol fireplace, so we offer a 12 months warranty on all our bioethanol fireplaces. The driver will remove the stove or fireplace from the delivery vehicle using suitable lifting equipment, the stove is considered delivered once it is removed from the vehicle and placed within the grounds of your property. The driver will be unable to move the goods across gravel or unfinished drives, through narrow openings, or up steps. The new false flue range from imaginfires adds another level of authenticity to your woodburning style biofire. These new and exclusive flues are just as easy to set up and use as your imagin biofire. Designed to ensure you get the complete woodburning style in just a matter of seconds.

The imaginfire flues are for decoration only. They must not be used on any other fireplace other than biofires sold by imaginfires. If the driver refuses to wait then please mark the goods as damaged on the delivery note, so you are covered for all eventualities. Modern tech is in ample supply with the full range of ACR products, with features such as Cleanburn Technology, Airwash and Smoke Exemption all included as standard.There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland. ACR Heat Products offer a fantastic range of quality stoves, featuring a mixture of solid Cast Iron and heavy gauge Steel. Each model offers its own distinct style and character to suit a variety of different home settings. Simply place the flue on top of any of our woodburner biofires and it will connect instantly and firmly via the integrated magnets. No tools required! You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. You (or your HETAS installer) will need to buy stove pipe, a twin wall chimney flue system and a suitable hearth —as well as a stove, of course.

If you received a damaged or faulty product, please notify us immediately for assistance as some carriers will not normally accept claims more than 48hrs following delivery. Colour wise you will be spoilt for choice, whether you prefer the matt finishes of the steel stoves, or the luxurious coloured enamel of the popular cast iron stoves, you are sure to find the perfect complement to your fireplace. Large ceramic glass viewing windows are a standard feature with the ACR range, and give a clear view of the stunning flame effect within.If you don't like the idea of fitting a flue system, but want the warmth and charm of a log burner, you should take a look at one of the wood burning stove alternatives on offer. Due to the weight of the stoves and fireplaces we sell, delivery drivers are unable to assist with carrying your goods into your property, It is the responsibility of the customer receiving the goods to organise suitable means to move them to a desirable place i.e. inside the house, a garage or other under cover area. Some of our products may have delicate physical properties and the transportation of these items is a difficult business. If the item you wish to return has delicate physical properties please make sure that any courier used is aware that the contents of the shipment could contain delicate items. Also, make sure that any courier shipment is fully insured to the value of the shipment (retail price). You can easily adjust the length of the top section of the flue by up to 10cm to suit the distance your biofire is from the wall.